A game is missing
Check that the photo has a date and location, then use the + button in Memories to add the game manually. Include the teams, date, and venue if you email us.
Replay Support
We’ll help you get back to the game.
Questions, feedback, or a game Replay missed? Email the team and include a few details so we can help.
Contact Replayteam@replayios.com↗Support is provided by Gametime Replay, LLC.
Quick answers
Start here.
Photo access & privacy
Replay uses photo time and location metadata to match games. Your entire camera roll is not uploaded. Permissions can be changed any time in iOS Settings.
Replay Pro
Purchases are billed by Apple. You can restore purchases in Replay or manage and cancel a subscription from your Apple ID subscription settings.
Manage Apple subscriptions ↗Account deletion
Open the Me tab in Replay, tap Delete Account, and confirm twice. If you cannot sign in, contact us from the phone number associated with your account.
Detailed deletion instructions →For faster help
Tell us what you’re seeing.
- Replay app version and build number
- Your iPhone model and iOS version
- The teams, game date, and venue involved
- Your Replay user ID, shown in the support email created from the Me tab